Conditions générales de vente
TERMS OF SALE
Store: Arvynel
Address: 88 Rue Martre, 92110 Clichy, France
Email: contact@arvynel.com
Phone: +33194031629
Full Name: Elisabeth Delacour
1. Scope
These Terms of Sale govern all purchases made through the Arvynel website. By placing an order, you agree to these Terms without reservation.
2. Products
Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, slight variations may occur.
3. Prices
All prices are displayed in Euros (€) and include applicable VAT unless stated otherwise. Arvynel reserves the right to change prices at any time. The applicable price will be the one shown at the time of order confirmation.
4. Orders
Placing an order constitutes an offer to purchase. Arvynel reserves the right to accept or decline any order. You will receive an order confirmation email once your purchase has been successfully completed.
5. Payment
Payments are securely processed through certified third-party providers. We do not store credit card details. You agree to provide accurate and complete payment information.
6. Delivery
We currently ship to multiple international destinations using trusted private courier services to ensure safe and timely delivery.
- European Union & Switzerland: 8–10 working days
- United Kingdom: 6–10 working days
- South Africa: 8–12 working days
Delivery times may vary slightly depending on the destination and local courier operations.
7. Right of Withdrawal (EU Consumers)
In accordance with European consumer protection laws, you have the right to withdraw from your purchase within 14 days from the date of delivery without providing any reason.
To exercise this right, you must contact us at contact@arvynel.com. Items must be returned unused and in their original packaging.
8. Refunds
Refunds will be issued to the original payment method within 5–10 business days after the returned product has been received and inspected. Additional processing time may apply depending on your payment provider.
9. Legal Warranty
Consumers benefit from the legal guarantee of conformity and protection against hidden defects, in accordance with applicable French and European laws.
10. Liability
Arvynel shall not be held liable for indirect damages or losses resulting from the use of our products, except where liability is required by law.
11. Force Majeure
Arvynel is not responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.
12. Governing Law
These Terms of Sale are governed by the laws of France. In the event of a dispute, customers are encouraged to seek an amicable resolution before referring the matter to the competent French courts.
13. Contact
For any questions regarding these Terms of Sale, please contact us at:
contact@arvynel.com